Monday, October 10, 2016

[INFOGRAPHIC] Customer Service: The Forgotten Marketing Channel

How does your customer service look? If you've been neglecting training your staff, you might be suffering consequences you don't even know about. For example, did you know that 89 percent of consumers stopped doing business with a company after a poor experience?

Check out the infographic below for more shocking customer service statistics.

Infographic - Customer Service: The Forgotten Marketing Channel